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FAQ

HETAS is a not for profit organisation offering a competent person scheme for installers of biomass and solid fuel heating, registration for retailers and chimney sweeps and approval of appliances and fuels.

I have a simplified pricing system of £65 per sweep.
Nest removal or other service items, ie. insulating brick, rope, or glass replacement please get in touch.

I offer a discount of £5 for OAP's (67+) and for multiple chimneys.

I have public liability insurance and provide a sweeping certificate that you can pass onto your insurance provider.

I will assess the chinmey on arrival but don't worry a power sweep is no extra cost.

I service an area roughly 25 miles from Braintree Essex, please follow the Our Areas link in the menu or contact me for more information.

Short answer - Yes.  It is part of the sweep service.

Following simple but effective measures, consumers can play it's part in supporting the improvment of UK air quality rather than being part of the problem.  Consumers can acheive this by following 'C L E A N E R';


Closed roomheater appliances increase the overall efficiency of the installation, and have a greater impact in reducing the emissions during the solid fuel combustion process.  This not only helps the environment but also reduces the operating costs for the appliance.


Lighting, control and de-ashing of the appliance should always be carried out in accordance with the manufacturers prescribed operating instructions, paying special attention to the set up and adjustment of all designated air controls so as to not overfire or slumber the appliance.


Exempt and Ecodesign compliant appliances incorporate advanced technology and have been independently verified in meeting more stringent emissions and effiency performance levels, reducing the number of particulates released into the atmosphere from solid fuel appliance burning.


Always use the correct and intended fuels for the appliance, preferably fuels that hace been indepenfdently certified to verify their quality, and ensuring any wood burnt is 20% moisture content or less.


Never burn unauthorised fuels (such as wood) on an open fire that is not designed to do so, as this will not only cause chimney blockage but lead to an increase in emissions. Recent research confirms that a new, efficent Ecodesign stove produces around 80% less emissions than an old open fireplace.


Ensure the appliance is appropriately maintained and serviced annually, and that the chimney is swept by a HETAS approved chimney sweep in accordance with the scheduling instructions detailed in the appliance manufacturer's servicing instructions.


Refuel the appliance on a low bed of embers, as if there is insufficient burning material in the appliance, excessive smoke can occur.  Refuelling should be carried out on sufficient glowing embers and ash under conditions that the new fuel will ignite in a reasonable period.